Lavonne Heaviland

As President of Centralized Operations at FirstBank, Lavonne ensures seamless, compliant, and efficient processing across all fraud prevention functions and payment channels, including instant payments, cards, checks, ACH, and wires. Her extensive experience in payments and operational excellence acquired in over 20 years in banking has positioned Lavonne as a trusted authority in the industry. In addition to her professional role, she is deeply involved in community and industry leadership and advocacy. Lavonne serves as Chair for the Denver Housing Authority’s Youth Employment Academy and actively participates in several industry advisory groups, including The Clearinghouse Real-Time Payments Business and Advisory Committees, Visa Executive Client Council, and the Colorado Council of Advisors on Consumer Credit. She also holds a B.A. in Business Administration, an M.B.A., a graduate degree in Banking, and constantly pursues new growth opportunities in the financial sector.